SoftKrtl

One installer per plugin

u-he Software installation.

u-he Software releases a separate installer for each plugin, so you only download the ones you bought. Set aside about ten minutes. You will need the activation code from your licence email.

Official brand help

u-he.com/support ↗

How to install and activate

Before you start: you will handle two different codes

From us

Activation code

From u-he Software

Licence key

The software only accepts the licence key — the activation code will be rejected there.

  1. 1

    Download the installer for each product you own

    u-he Software releases a separate installer for every plug-in, so download one for each product on your order.

    TIPOnly download what you bought — the other installers just run as trials.
  2. 2

    Redeem your registration code

    Go to the u-he redemption page and enter the code from this email, along with your name and email address.

    Open ↗
    TIPThis is a one-time registration code, not your final serial number — it stops working once redeemed.

    Your activation code

    It is in your licence email, in the purple panel. Signed in? It is in your account too.

    Sign in to view it
  3. 3

    Check your email for your licence

    u-he emails you a licence containing a user name and serial number — this, not the code above, is what unlocks the plug-in.

  4. 4

    Install the plug-in and enter your serial

    Install the plug-in and open it in your DAW. Enter your user name and serial number in the dialog that appears to remove the demo restriction.

    TIPInstalled on more than one computer? Repeat this step on each machine.
  5. 5

    Repeat for each product you bought

    Each product has its own serial, so match them up carefully — a serial only unlocks the product it was issued for.

Bundle licences are issued as one bundle code rather than per-plugin keys, and they are registered through the distributor's bundle-registration portal at getmylicense.ca, not on the brand's own site. Use the link in your licence email: enter your email address, follow the one-time registration link, enter your bundle code, and the individual product keys are sent to you. Single-product licences are unaffected.

If something goes wrong

My code is not accepted

Codes are entered exactly as sent — paste rather than retype, and keep or drop dashes exactly as the steps say. Still stuck? Contact us with your order number and we will sort it, usually the same day.

The plug-in does not show up in my music program

Check you installed the format your program uses and rescan its plug-in folders. The u-he Software help pages cover each program's scan settings.

I bought this but have no email

Check spam first — licence emails arrive within minutes of payment. Nothing there? Contact us and we will resend it.

I bought several products

Each product has its own installer, and codes only unlock the product they were issued for — work down your order one at a time.