Accessibility Statement

1. Our commitment

We want people with disabilities to be able to discover, compare and buy audio software independently and with dignity.

Accessibility is considered across navigation, search, product information, licence selection, basket, checkout, account and support.

2. Standard we aim to meet

Our target is the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, based on the principles that content should be perceivable, operable, understandable and robust.

3. Design and development practices

Use semantic headings, landmarks and form labels; maintain visible keyboard focus; support keyboard navigation; provide meaningful alternative text; avoid relying on colour alone; maintain readable contrast; allow text resizing and responsive reflow; respect reduced-motion preferences; provide clear errors and instructions; and keep help and navigation consistent.

Product screenshots containing text should be accompanied by accessible product information in HTML rather than relying on the image alone.

4. Third-party content

Stripe-hosted checkout, publisher websites, embedded media and external licence systems are controlled by third parties. We select reputable suppliers and will help customers find an alternative route where reasonably possible, but cannot directly change every third-party interface.

5. Known and potential limitations

Until a full audit is completed, there may be issues in complex product selectors, carousels, filters, animated visuals, third-party widgets and older images.

Where a barrier is identified, we will prioritise issues that prevent purchase, account access or access to essential product and licence information.

6. Requesting an accessible alternative

Email support@softkrtl.com if you need product information, licence details, order support or a policy in another accessible format. Tell us the content needed and preferred format.

We aim to acknowledge accessibility requests within 2 working days and provide a substantive response within 10 working days.

7. Reporting a problem

Include the page URL, what you were trying to do, the issue, device, browser and assistive technology. We will investigate and keep you informed where appropriate.

8. Testing and review

Before launch and after significant changes, Softkrtl should use automated testing plus manual keyboard, zoom, screen-reader and mobile checks. An independent audit is recommended for core purchase journeys.

This statement should be reviewed at least annually and whenever a major platform or checkout change is made.

9. Preparation of this statement

This statement was prepared on 22 July 2026. It is based on the design and development target for softkrtl.com and should be revised after the first full accessibility audit.