Cookie Policy

1. What this policy covers

This policy explains how Softkrtl uses cookies and similar storage or access technologies on softkrtl.com. Similar technologies include local storage, pixels, tags, scripts and device identifiers.

2. Who is responsible

SOFTKRTL LIMITED is responsible for technologies placed directly by Softkrtl. Third parties such as Stripe may use technologies when their services are used, under their own privacy information.

3. Categories used

## Strictly necessary

Security, session management, basket, account sign-in, checkout, fraud prevention and remembering cookie choices. These technologies are normally used without consent because they are required to provide the service requested.

## Preferences and appearance

Remember currency, region, display or interface choices. These are used with consent unless a specific exception applies and its conditions are met.

## Analytics and statistical

Understand visits, performance, errors and how customers use the site. These remain off until consent unless a specific statistical-purpose exception applies and its conditions are met.

## Marketing and personalisation

Measure campaigns, build audiences, personalise advertising or enable remarketing. These are used only after valid consent.

4. Cookie banner and consent controls

On the first visit, the consent panel gives equally clear options to “Accept all”, “Reject all” and “Manage choices”. Refusing non-essential technologies is designed to be as easy as accepting them.

Non-essential categories are off by default. Continuing to browse, silence or inactivity is not treated as consent. Closing the banner does not activate non-essential technologies.

The detailed settings panel shows the purposes and providers before a choice is made. Strictly necessary technologies are identified separately and cannot be disabled through the panel where they are required for the requested service.

You can change or withdraw choices at any time through the persistent “Cookie Settings” link in the footer.

5. Live cookie register

The exact current technology name, provider, purpose, category and duration is shown in the Cookie Settings panel. That live register forms part of this policy and is updated whenever production technologies change.

6. Stripe and checkout

Stripe Checkout may use necessary technologies for payment, security and fraud prevention. Stripe may process information on its hosted pages under its own privacy information.

Payment functionality may not work correctly if essential Stripe technologies are blocked.

7. Managing browser settings

You can delete or block technologies through browser settings, but blocking essential technologies may prevent sign-in, basket or checkout functions.

Withdrawing consent does not make prior processing unlawful, but Softkrtl will stop future use of non-essential technologies covered by that consent after the preference is applied.

8. Third-party websites and embedded content

Publisher websites, videos, social media and other external services may use their own technologies. Softkrtl does not control those websites. Review their privacy and cookie information before interacting with them.

9. Changes and contact

We may update this policy and the live register when technologies or legal requirements change. Material changes will be highlighted where appropriate.

Questions about cookies can be sent to support@softkrtl.com.