SoftKrtl

One installer per plugin

RELAB installation.

RELAB releases a separate installer for each plugin, so you only download the ones you bought. Set aside about ten minutes. You will need the activation code from your licence email.

Official brand help

relabdevelopment.com/support ↗

How to install and activate

Get ready

  1. 1

    Create a free iLok account

    Relab licences are delivered to an iLok account, not to the plug-in. If you don't have one, create a free iLok account and install the free iLok License Manager app. No USB key is needed — licences can sit in iLok Cloud or on this computer.

Get your licence

  1. 2

    Redeem your code on the Relab shop

    Open the Code Redemption page. Enter your email address and your iLok User ID and click Validate Account, then open the email from Relab Development and click Verify Email. Back on the page, enter the code from this email and click Validate Code.

    Open ↗
    TIPUse the same email address every time — your Relab account is created on your first redemption, and later licences should land on the same one.

    Your activation code

    It is in your licence email, in the purple panel. Signed in? It is in your account too.

    Sign in to view it

    What you will see

    Relab's Code Redemption page: your email address and iLok User ID first, then the code.
    Relab's Code Redemption page: your email address and iLok User ID first, then the code.

    CHECKPOINT

    Relab emails you the download links, and the licence appears in your iLok account.

Install and activate

  1. 3

    Activate the licence in iLok License Manager

    Open iLok License Manager and sign in. Find the new licence under Available, then activate it to iLok Cloud, an iLok USB key, or this computer.

  2. 4

    Download and install your plug-in

    Use the download links in Relab's email, or get the installer from the Relab downloads page. Run the installer for your system, then restart your music program so it rescans for new plug-ins.

    Open ↗

    CHECKPOINT

    The plug-in opens on a track with no trial notice.

  3. 5

    Repeat for each product you bought

    Each product has its own code — redeem them one at a time on the same page, with the same email and iLok User ID.

If something goes wrong

My code is not accepted

Codes are entered exactly as sent — paste rather than retype, and keep or drop dashes exactly as the steps say. Still stuck? Contact us with your order number and we will sort it, usually the same day.

The plug-in does not show up in my music program

Check you installed the format your program uses and rescan its plug-in folders. The RELAB help pages cover each program's scan settings.

I bought this but have no email

Check spam first — licence emails arrive within minutes of payment. Nothing there? Contact us and we will resend it.

I bought several products

Each product has its own installer, and codes only unlock the product they were issued for — work down your order one at a time.