SoftKrtl

One installer per plugin

HERTZ installation.

HERTZ releases a separate installer for each plugin, so you only download the ones you bought. Set aside about ten minutes. You will need the activation code from your licence email.

Official brand help

hertzinstruments.com/faq ↗

How to install and activate

  1. 1

    Create or sign in to your Hertz registration account

    Go to registration.hertzinstruments.com and register a new account (or log in). This is a separate account from the main hertzinstruments.com shop.

    Open ↗
  2. 2

    Register your product

    Once signed in, register your product using the licence number from this email so it attaches to your account.

    TIPThe licence field sits inside your account after sign-in, not on the public login page.

    Your activation code

    It is in your licence email, in the purple panel. Signed in? It is in your account too.

    Sign in to view it
  3. 3

    Download and install

    From your registration account, download the installer for your product and platform and run it.

If something goes wrong

My code is not accepted

Codes are entered exactly as sent — paste rather than retype, and keep or drop dashes exactly as the steps say. Still stuck? Contact us with your order number and we will sort it, usually the same day.

The plug-in does not show up in my music program

Check you installed the format your program uses and rescan its plug-in folders. The HERTZ help pages cover each program's scan settings.

I bought this but have no email

Check spam first — licence emails arrive within minutes of payment. Nothing there? Contact us and we will resend it.

I bought several products

Each product has its own installer, and codes only unlock the product they were issued for — work down your order one at a time.