SoftKrtl

Everything via Avid Link

AVID installation.

AVID products are installed and unlocked through Avid Link. Set aside about ten minutes. You will need the activation code from your licence email.

Official brand help

www.avid.com/support ↗

How to install and activate

  1. 1

    Sign in or create your Avid Master Account

    Go to your Avid account and sign in, or create a free Avid Master Account if you don't already have one. Your code attaches to this account.

    Open ↗
  2. 2

    Redeem your product code

    Once you're signed in you land on the redemption page — enter the product code from this email to add it to your account.

    Open ↗

    Your activation code

    It is in your licence email, in the purple panel. Signed in? It is in your account too.

    Sign in to view it
  3. 3

    Download and install Avid Link

    Avid Link manages your Avid software. Download it for your OS, sign in, and use it to download and activate the product you just redeemed.

    Open ↗
  4. 4

    Install your products from Avid Link

    In Avid Link, select the products on your order and press Install. Leave the default locations unless you know you need to change them.

If something goes wrong

My code is not accepted

Codes are entered exactly as sent — paste rather than retype, and keep or drop dashes exactly as the steps say. Still stuck? Contact us with your order number and we will sort it, usually the same day.

The plug-in does not show up in my music program

Check you installed the format your program uses and rescan its plug-in folders. The AVID help pages cover each program's scan settings.

I bought this but have no email

Check spam first — licence emails arrive within minutes of payment. Nothing there? Contact us and we will resend it.

Do I need the AVID app?

Yes — AVID installs and licenses everything through its own app; the guide above starts there.